Trading terms and conditions of Trendsmap Pty Ltd for Subscription Services
These terms and conditions regulate the business relationship between you and Trendsmap. When you buy from us, you agree to be bound by them. No person under the age of 18 years may purchase Services.
We are: Trendsmap Pty Ltd
You are: Our customer
The terms and conditions
In this agreement:
"Consumer" means any natural person who, in connection with this agreement, is acting for purposes which are outside his business;
"Our Website" means the entire computing hardware and software installation that is or supports Our Website.
"Services" particularly refers to our Subscription based services as outlined in our products page. These terms and conditions are not relevant for our Consultancy services.
"Content" means any material in any form published on Our Website by us or any third party with our consent.
"Twitter Content" means Tweets, Tweet IDs, Twitter end user profile information, and any other Twitter data and information made available to you through our Services, and any copies and derivative works thereof.
"Force Majeure Event" means an event, or a series of related events, that is outside the reasonable control of the party affected. This includes but is not limited to failures of the internet or any public telecommunications network, service limitations imposed by third parties such as Twitter, Facebook, Instagram, Google and others, providers of computing and network services, hacking attacks, denial of service attacks, virus or other malicious software attacks or infections, power failures, industrial disputes, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars.
2 Our contract with you
These terms and conditions apply:
2.1 So far as the context allows, to you as a visitor to Our Website; and
2.2 In any event to you as a buyer or prospective buyer of our Subscription Services.
2.3 We shall accept your subscription through the sign up page. The contract is made once payment is complete. You will be redirected to our payment gateway and confirmation of payment will be provided. On receiving confirmation subscription services will commence.
2.4 We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order Services.
2.5 If in future, you buy Services from us under any arrangement which does not involve your payment via Our Website, these terms still apply so far as they can be applied.
2.6 If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 14 days from the date of your order.
3 Your account with us
3.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Subscription Services.
3.2 If you use the website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your computer.
3.3 You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.
4 Price, payment and service provision
4.1 It is possible that the price may have increased from that posted on our Website. If that happens, we will not provide the Services until you have confirmed that you wish to order at the new price.
4.2 You agree to pay the monthly or annual charge for the Services, from the credit card, information for which you have or will have supplied to us, or through your Paypal account. You authorise us to arrange withdrawal of funds on this card each month without further reference to you.
4.3 Payments are billed in advance at the beginning of each month.
4.4 Our Services will be available on payment in the way we have explained in our Website.
4.5 Once Service provision has started, you may cancel the Services at any time during the month. Your subscription services can be cancelled at any time by clicking on your twitter username in the top navigation bar. This will take you to your accounts page. You can also contact us by email or via our contact form to assist you to cancel your subscription . No partial month refunds will be provided should you wish to cancel services midway through a payment cycle.
4.6 We may change the nature or provision of the Services at any time. We may tell you about any such change by email, by posting details on Trendsmap.com, or via @Trendsmap on Twitter.com.
4.7 If we change the nature or provision of the Services, you may terminate this contract.
4.8 If a change we make in the provision of the Services, involves action on your part, and you do not take that action, we are entitled to terminate the Services to you without notice.
4.9 You may not share or allow others to use the Services in your name.
4.10 We will do our best to maintain Our Website so that you have constant use, but there will be times when your use may be interrupted. Interruption to the Services for reasonable periods for maintenance or causes beyond our control is not a ground for repayment of money you have paid. When we are aware of the likelihood of down time, we will tell you in advance.
5 Cancellation of order
5.1 Your subscription services can be cancelled at any time by clicking on your twitter username in the top navigation bar. This will take you to your accounts page. You can also contact us by email to assist you to cancel your subscription . No partial month refunds will be provided should you wish to cancel services midway through a payment cycle.
6 Foreign taxes, duties and import restrictions
6.1 If you are not in Australia, we have no knowledge of, and no responsibility for, the laws in your country.
6.2 You are responsible for purchasing Services which you are lawfully able to import or use and for the payment of import duties and taxes of any kind levied in your country.
7 Dissatisfaction with the Services
7.1 If for any reason you are not completely happy with your subscription services, please contact us within 7 days of commencement of subscription and we will determine whether a refund is warranted. Please inform us via email or via our contact form
7.1.1 exactly why you think we have failed;
7.1.2 the date, if relevant, of the failure;
7.1.3 when and how you discovered the failure;
7.1.4 the result of the failure;
7.1.5 your suggestion as to action we should take to resolve the situation and restore your faith in us.
7.2 To do this, it is essential that you contact us by email at the Contact Us on Our Website.
8.1 We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Services, at any time and without advance notice.
8.2 You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring to our immediate attention, any that you find.
8.3 We give no warranty and make no representation, express or implied, as to:
8.3.1 the adequacy or appropriateness of the Services for your purpose;
8.3.2 the truth of any Content on Our Website published by someone other than us;
8.3.3 any implied warranty or condition as to merchantability or fitness of the Services for a purpose other than that for which the Services are commonly used;
8.3.4 compatibility of Our Website with your equipment, software or telecommunications connection.
8.4 Our Website contains links to and information from other Internet websites (namely Twitter) outside our power and control. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website.
8.5 We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or the purchase of Services.
8.6 In any event, including the event that any term or condition or obligation on our part (“Implied Term”) is implied into these conditions by law, then our liability is limited to the maximum extent permitted by law, to the value of the goods or services you have purchased.
8.7 The above two sub paragraphs do not apply to a claim for personal injury.
9 System Security
9.1 You agree that you will not, and will not allow any other person to violate or attempt to violate any aspect of the security of Our Website.
9.2 You may not use any software tool for the purpose of extracting data from our website.
9.3 You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.
10 Confidential Information and Intellectual Property Rights
10.1 You agree to keep safe the Confidential Information and not to disclose or make available for disclosure to any person, any part of it.
10.2 We will defend the intellectual property rights in connection with our Product and Our Website, including copyright in the Content whether provided by us or by any other content provider (including copyright in: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).
10.3 We also claim copyright in the designs and compilation of all Content of Our Website. Title, ownership rights, and shall remain the sole property of us and / or the other content provider. We will strongly protect those rights in all countries.
10.4 Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.
10.5 You may not use our name or logos or trade marks or any other Content on any website of yours or that of any other person.
11 Your email address
11.1 You represent that any username or email address selected by you, when used alone or combined with a second or third level domain name, does not interfere with the rights of any third party and has not been selected for any unlawful purpose.
11.2 You acknowledge and agree that if we believe such selection does interfere with the rights of any third party or is being selected for any unlawful purpose, we may immediately suspend the use of such name or email address, and you will indemnify us for any claim or demand that arises out of your selection.
11.3 You acknowledge and agree that we shall not be liable to you in the event that we are ordered or required by a court or judicial authority, to desist from using or permitting the use of a particular domain name as part of a name or email address.
You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Web Site, your posting any Material, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.
13 Purpose of Use of Services
By utilising our services you agree not to use them for any purpose that contravenes the accepted uses as outlined by Twitter's Developer Agreement : Twitter Content, and information derived from Twitter Content, may not be used by, or knowingly displayed, distributed, or otherwise made available to :
13.1 any public sector entity (or any entities providing services to such entities) for surveillance purposes, including but not limited to:
13.1.a investigating or tracking Twitter's users or their Content; and,
13.1.b tracking, alerting, or other monitoring of sensitive events (including but not limited to protests, rallies, or community organizing meetings);
13.2 any public sector entity (or any entities providing services to such entities) whose primary function or mission includes conducting surveillance or gathering intelligence;
13.3 any entity for the purposes of conducting or providing surveillance, analyses or research that isolates a group of individuals or any single individual for any unlawful or discriminatory purpose or in a manner that would be inconsistent with our users' reasonable expectations of privacy;
13.4 any entity to target, segment, or profile individuals based on health (including pregnancy), negative financial status or condition, political affiliation or beliefs, racial or ethnic origin, religious or philosophical affiliation or beliefs, sex life or sexual orientation, trade union membership, data relating to any alleged or actual commission of a crime, or any other sensitive categories of personal information prohibited by law;
13.5 any entity that you reasonably believe will use such data to violate the Universal Declaration of Human Rights (located at http://www.un.org/en/documents/udhr/), including without limitation Articles 12, 18, or 19.
If law enforcement personnel request information about Twitter or its users for the purposes of an ongoing investigation, you must refer them to Twitter's Guidelines for Law Enforcement located at https://t.co/le.
14 Force Majeure
14.1 If either Party is prevented from complying with its obligations due to any event beyond its reasonable control (such event being referred to as a "Force Majeure Event" as defined above) it shall not be in breach of this Agreement nor otherwise liable to the other Party by reason of any delay in performance or non-performance of any of its obligations due to such events. However, this Clause does not excuse the Customer from complying with its payment obligations, by itself claiming the benefit of a Force Majeure Event.
14.2 If a Force Majeure Event continues for a period of more than 14 consecutive days, then either Party may terminate the Agreement for convenience during the continuance of such Force Majeure Event. In such circumstances, both Parties acknowledge that there will be no compensation due from either Party to the other for termination in such circumstances
15 Miscellaneous provisions
15.1 When we communicate with you we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.
15.2 Nothing in this agreement or on Our Website shall confer on any third party any benefit or obligation.
15.3 If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
15.4 No waiver by us, in exercising any right, power or provision in this agreement shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.
15.5 In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
15.7 This Agreement shall be governed by and construed in accordance with the law of Australia. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.