This 95-year-old Japanese woman regularly enjoyed playing Tetris on her GameBoy. It eventually broke down, but no shop could repair it. Her grandson wrote a letter to Nintendo explaining the situation. They sent back a brand new one and told her to “please live a long life.”
95歳でゲームボーイを楽しむおばあちゃんと任天堂の「神対応」ならぬ「紙対応」に朝からほっこり。 pic.twitter.com/IAnVU3WwrS

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Total of 52 replies and 89 quotes found
In reply to @OliverJia1014
Minor correction: as other’s have rightfully pointed out in the replies, it was actually the grandmother herself who wrote the letter. The grandson only made the suggestion that she do so. That’s what I get for just skimming the article and not paying close enough attention.
 
In reply to @OliverJia1014
So nintendo have a stock of new old gameboys lying around somewhere 👀👀
 
In reply to @OliverJia1014
The grand mother herself wrote to Nintendo, not her grand son. Anyway good story. I often hear about this kind of communication between people and Nintendo.
 
In reply to @OliverJia1014
Aw, man. That's wholesome.
 
In reply to @OliverJia1014
Wonder how it broke those things are like tanks
 
In reply to @OliverJia1014
You know, my grandma was 85 and she played her Nuntendo 64 until the last minute of her life. I know it mught sound sad but she died doing something she loved the most. I tattoed Nintendo controls, it was part of her live the same way it is part of mine now.
 
that this whole thing came about because the Japanese grandma misunderstood 「神対応」(kami taiou) as「紙対応」(kami taiou) so she wrote a them a letter 😭
 
In reply to @OliverJia1014
God damn Nintendo, I don't come here to feel feelings!
 
 
 
In reply to @OliverJia1014
Hey props to Nintendo for that sort of kindness. Thats really awesome and wholesome. It's also a surprise the still have a supply of new gameboys lying around or are still making them in very small supply.
 
In reply to @OliverJia1014
One of the things Nintendo DOES have over Sony: actual caring customer service.
 
 
In reply to @OliverJia1014
She is the queen who arranges the blocks that continue to fall from up above
 
 
You need this story today
 
god i fucking love nintendo
 
 
Nintendo is really great with stuff like this

When I was a kid my of Nintendo DS broke, my mom sent an email to Nintendo and told her to just send it over and they fixed it, no charge save for shipping it to then I think?
 
 
In reply to @OliverJia1014
Wait, they have new Game Boys? Do I have to be 95 to get one?
 
In reply to @OliverJia1014
Next best thing would have been sending her a GBA SP but yeah, nice touch
 
 
In reply to @OliverJia1014
😭😭😭 When I fled my country, my 20 year old Gameboy and Tetris came with me. I use Tetris in PTSD treatment and would be so lost without it. Keeping it safe in the camp was hard but I did it and now I'm out and settling in to my new home. This grandma has my heart!!
 
 
Confucian Filial Piety is awesome, sometimes!
 
 
OH TO BE A 95 YEAR OLD JAPANESE WOMAN PLAYING TETRIS ON HER GAMEBOY 🥺🥺🥺🥺🥺🥺🥺🥺🥺
 
This is so wholesome what the fuck!
 
W H O L E S O M E

C O R P O R A T I S M
 
In reply to @OliverJia1014
本当に神対応だわ!
 
In reply to @OliverJia1014
読んだ読んだ!!
 
In reply to @OliverJia1014
This is why Nintendo will always be the wholesome company
 
In reply to @OliverJia1014
Gamers are truly a superior species
 
In reply to @OliverJia1014
Japón ganando como siempre y dejándonos a todos en ridículo 🥺
 
 
 
🥺 Esa Japonesa es un amor, 95 años jugando Tetris en Gameboy, a mi parecer el mejor videojuego de la historia.
 
 
 
 
This is so wholesome oh my god.
 
 
 
In reply to @OliverJia1014
偽善という無かれ 幸せを届けることこそ企業のレゾンデートル
 
In reply to @OliverJia1014
respect😭🥺👍
 
In reply to @OliverJia1014
that's so heart warming
 
 
In reply to @OliverJia1014
best thing I've seen on Twitter
 
In reply to @OliverJia1014
Confucian Filial Piety is awesome, sometimes!
 
In reply to @OliverJia1014
お客様は神様です。 😎
 
 
In reply to @OliverJia1014
Wholesome tweet
 
In reply to @OliverJia1014
That made my day !
 
 
In reply to @OliverJia1014
Other companies take note
 
 
In reply to @OliverJia1014
This is why Nintendo is SUPERIOR Nintendo will be number 1 no matter what
 
In reply to @OliverJia1014
i would love to read this letter, if only i could properly translate, let alone read all this Kanji.
 
In reply to @OliverJia1014
Aww, my grandmother loved playing Tetris on a Gameboy pocket for years while I was growing up, I used to watch her play... Now I'm in tears 😭
 
Japanese company is a different thing, once a relative of mine who her husband is a japanese local send a complaint because the salad he bought is to salty. Not long after an employee knock her house to bring a brand new salad for free from their company and ask for feedback.
 
Hmm Nintendo, my Gameboy broke too
 
Nintendo is goated out here
 
 
Regardless of minor translation error... This was wholesome man! pic.twitter.com/h6ZfaNnMhB
 
IM GONNA CRY FUCJDHDH 😭😭
 
 
 
 
awwww i love nintendo ☹️ paknek suka juak curi gameboy aku pake main tetris 🥺
 
ahhh this is so wholesome 😭
 
 
In reply to @OliverJia1014
This the content we like to see
 
 
 
In reply to @OliverJia1014
When I get too old and ask for a new n3DS XL bc my original one broke down, will they send me a new one?
 
In reply to @OliverJia1014
you might want to invite her hehe.
 
 
 
 
 
 
 
Heartwarming 😭
 
why did i read this as "wrote a letter to ninomiya" 😋
 
Please don't let her play tetris 99
 
Gini aja terharu gw
 
 
Jeez yall don't have to make me feel so enotional ;-;
 
 
Joder tío que gran historia.png. :')
 
No, I’m not crying. My eyes are just sweating.
 
 
 
sometimes capitalist are just ugh but then theres this
 
 
 
 
本当にありがとうございましたこれは本当に可愛いですありがとありがと @Nintendo
 
I'm not crying, you're crying.
 
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