Emma O'Sullivan's tweet - "@SeanaGall @Qantas I’m coverage baggage issues today for our evening news and am keen to know if you’ve received any update, feel feee to DM me, thank you."

Qantas update: on hold for 4 hours 36 mins before answering. Best the person could do was say baggage would call us in 24-48 hours. Waiting on hold again for more info and then they hung up! @Qantas #qantasfail #qantas pic.twitter.com/kPGToCYmkJ

Emma O'Sullivan

@emma_os | 5,234 followers

Replying to @SeanaGall @Qantas

I’m coverage baggage issues today for our evening news and am keen to know if you’ve received any update, feel feee to DM me, thank you.

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