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Analysed 23,071 tweets, tweets from the last 231 weeks.
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Last 50 tweets from @EBGamesAus
Happy 25th anniversary to Pokémon! Pikachu is here to round out the year with our final Holo T-Shirt and special Kanto First Starter Pin Set!

Did you collect ‘em all? bit.ly/3DjaBwG
 
 
 
Hey @EBGamesAus. Can you guys be a little more careful next time?
My blue yeti arrived in a way too big box that wasn't taped up properly so it was possible to just slide your hand in and pull it out, and there was barely any packaging, so it could have very easily been damaged. pic.twitter.com/05XhGOJT8u
Replying to @KoEngineers
Hi there! Sorry to see the condition of the order you received. If you can send us a DM including your full name, email address, and order confirmation number, we can ensure your feedback is passed onto the relevant teams. -Ana twitter.com/messages/compo…
 
In reply to @EBGamesAus
anything about a valve index?
Replying to @DecaticonLord
No word on when further units will be available, but keep an eye on our website for more updates. :) -Ana
 
Explore ancient temples and venture beyond our waking reality in Chorus - Day One Edition, OUT NOW!

This Ends With Us: bit.ly/3pjyqj3
 
In reply to @EBGamesAus
Yo, what's the trade in value for a ps4 pro with 2 controllers and HDMI cable and power cable
Replying to @azzaisme3
Hey there! Trade ins are an in store only service so we cannot provide estimates here online. Your local store will be able to assist you further with this. :) - Mia
 
 
Bring your favourite video game characters to life and take them wherever you go with the Instax mini Link Smartphone Printer, ON SALE this Christmas!

PS. It's got a super cute Pikachu Case: bit.ly/3lroe6V
 
The HTC Vive Cosmos and EB Exclusive Vive Cosmos Elite are ON SALE this Christmas!

Build your reality: bit.ly/3rt7Ia8
 
In reply to @EBGamesAus
@EBGamesAus Sent a support request 9 days ago and yet to hear back from anybody. pic.twitter.com/yldAL5hNuV
Replying to @mrjamesmoore
Hi James, Sorry to hear you've yet to receive a reply to your email. If you can send us a DM with the details, we can take a closer look into this for you here. -Ana twitter.com/messages/compo…
 
In reply to @EBGamesAus
@EBGamesAus any eta of when the Neon Oled switch preorders will arrive?
Replying to @Stephen06777335
Hey Stephen! If you can send us a DM including your order number and email address, we can follow up on the status of your order here. :) -Ana twitter.com/messages/compo…
 
In reply to @EBGamesAus
Cool but when r the ps5's coming in stock
Replying to @Exia182q8
The PlayStation 5 consoles have presold out. At the moment there is no update on when more units will be available. However, if you have a preorder with us, please send a DM including your full name and email address so we can follow up on the status of this for you here. twitter.com/messages/compo…
 
 
The next generation of cricket is here - experience all-new mechanics and a narrative driven career mode in Cricket 22, OUT NOW!

Better, bigger and bolder than ever: bit.ly/3IccYoI
 
 
Give me strength. 😤🐌
 
In reply to @EBGamesAus
@EBGamesAus these shipping options aren't even remotely enticing. This is absurd as the only choice.
I don't want next day delivery for $15, or premium options only.
$30 in freaking shipping. This stuff could literally come in a padded envelope for $6 or less. I'll shop elsewhere pic.twitter.com/c1zKZVETlH
Replying to @timpa
Hey there, Items in stock at our warehouse are delivered with standard shipping and have a lower shipping cost. For items that are only available in stores, they are processed via a courier service which is why shipping costs will vary. - Mia
 
We checked out the Turtle Beach Recon Wired Controllers for Xbox! Pick one up for $88 for a limited time only! 🎮

Control Everything. Defeat Everyone: bit.ly/3Clkbyx
 
Tell us a better party game, we'll wait... 😏👌

Happy 15 years of Viva Piñata: Party Animals! 🎉
 
In reply to @EBGamesAus
@EBGamesAus can i trade in both my series s xbox’s for series x and if so what kind of prices are we talking?
Replying to @snapshotian
Hey Ian, Due to being an in store only service, we are unable to provide trade values here online, however, our staff at your local store will be able to advise the best trade in offer for you. :) - Mia
 
Hey @EBGamesAus is there any info on release for the pop Pokémon advent calendar? ebgames.com.au/product/toys-a…
Replying to @IronhatchGaming
These are currently expected to arrive late-December 2021. If you have a preorder for collection instore, your local store will call you as soon as it's available to pick up. For Home Delivery orders, you will receive an email with your tracking details once shipped. :) -Ana
 
In reply to @EBGamesAus
Hey EB games WTF am I supposed to do with all these carrots 🥕 they seem pointless. Do I get anything? pic.twitter.com/LfdLpM9zyF
Replying to @kingadamgill
Depending on your level, you are eligible for select EB World benefits. You can find more details on this under the Member Benefits section when logged in to our website. :) -Ana
 
In reply to @EBGamesAus
Still waiting for my pre-order to arrive. Will it get sent out before Christmas as my store said it might come in January
Replying to @AesSilverFang01
We may be unable to provide you with an exact date at the moment, but if you can send us a DM with your full name, email address, and contact number, we con follow up on the status of your order here. -Ana twitter.com/messages/compo…
 
The game's not going to finish itself... 👀👍
 
Find all of Santa's picks in our latest digital catalogue, LIVE NOW! 🎅

Find it here 👉 bit.ly/2ZwFKyO
 
In reply to @EBGamesAus
@EBGamesAus can the trade in bonus that ends tonight count towards current preorders and gift cards? :)
Replying to @giantgashole
This will depend on the trade laws of your local store or territory. For more details on this, we recommend reaching out to your local store directly. Their trading hours and contact info can be found at the following link. :) -Ana bit.ly/2DwwyKH
 
Hey @EBGamesAus ordered a brand new docking station on your Black Friday sale. Paid extra for delivery because my local store didn’t have it in stock for c&c. It seems you’re using the online orders to move stock that is clearly tampered with, that wouldn’t be sold in store. pic.twitter.com/fCRsWnynpD
Replying to @gingerthomas
I'm sorry to see the condition this one arrived in. If you can send us a DM including your full name, order number, and email address, we can take a look at what options may be available to you here. -Ana twitter.com/messages/compo…
 
In reply to @EBGamesAus
Is there at least a small chance for restock? Surely high enough demand demands more copies to be printed right?
Replying to @Iloveskipbeat
There has been no word on a restock at this stage, I'm afraid. -Ana
 
In reply to @EBGamesAus
@EBGamesAus I’ve had in issue with an in store trade in and would like to speak to someone about it. What’s the best way to go about this?
Replying to @BrendonX1
Hi Brendon, If you have questions regarding a previous trade in, we recommend reaching out to your local store directly. Alternatively, if you can send through the details of your enquiry in a DM, we may be able to assist further. -Ana twitter.com/messages/compo…
 
In reply to @EBGamesAus
@EBGamesAus Been waiting on a response regarding my Halo Series X with a botched paint job... where you guys at? pic.twitter.com/zAqRw6dPbM
Replying to @ricecakes_rjt
We have since replied to your DM and will continue to assist with any further enquiries there. -Ana
 
In reply to @EBGamesAus
Hey there, AfterPay for the purchase of gift cards and store cards (such as PlayStation Store) have been banned from in-person store purchases and now your website has stopped this from being permitted. If people want to buy PS Store credit at EB they are no longer can use AP.
Replying to @jrgibson1
Afterpay can be used online only for Home Delivery or Click & Collect orders. This is not available when purchasing digital currency or gift cards. For more details on what Afterpay can be used with, please follow the link below. :) -Ana bit.ly/2IkyayN
 
Go on without me. ✋😥
 
Got the call on Wednesday afternoon (minutes before close) that my Digital PS5 had arrived at my local @EBGamesAus store. Went in this morning to pick it up and it had been given away? Feel like a warning would have been nice after three months of holding onto my $200 cash! pic.twitter.com/iVhB5qVJEn
Replying to @shancake_
Hey Shannon, I'm sorry to hear about your preorder, I've just replied to your DM regarding this. - Mac
 
The Black Friday Super Sale is in full swing, but it won't be here forever! ⏰ Save BIG on PlayStation with deals on DualSense Wireless Controllers and these top titles! 🎮

Must end Monday 29 November, while stocks last: bit.ly/3lb0J1F
 
 
In reply to @EBGamesAus
@EBGamesAus What’s the deal with not being able to use AfterPay for vouchers/gift cards anymore? It’s almost like you don’t want me as a customer.
Replying to @jrgibson1
Hey there, Both gift cards and Afterpay are still accepted by us as payment methods. If you can send us a DM advising what it is you are attempting to purchase, we can look into this further for you. - Mia
 
In reply to @EBGamesAus
I’ll be making my complaint to the ACCC for false advertising. I picked up our preordered game today when we were told if we preordered we would get the figurine. I’m so angry. And the guy at the store took my prepaid receipt and didn’t give it back!!!
Replying to @JoWagne58355539
Hey Jo, If you could please send us a direct message with your email address or EB World card number linked to the purchase, we can look into this for you. - Mia
 
A world of basketball awaits with NBA 2K22, now only $47 on PS4 and $57 on PS5 during our Black Friday Super Sale! 🏀

For a limited time only, while stocks last: bit.ly/3CTVLfN
 
 
It's been a MASSIVE November with new releases taking us across the world, and beyond! 🎮😍

Check out the highlights from this month on Xbox: bit.ly/3FNCFd7
 
In reply to @EBGamesAus
Can I use digital EB gift cards to purchase the Nintendo eshop cards? 🤔
Replying to @shardeeworroll
Hey Shardée, Any EB Games gift cards can be used to purchase any items, including digital credit. :) - Mia
 
In reply to @EBGamesAus
@EBGamesAus Hey guys looking to cancel an order before it ships out?
Replying to @kulisaq
If you can send us a DM including your full name, email address, order number, along with a description of the product, we can take a look into this for you here. :) -Ana twitter.com/messages/compo…
 
Pokemon TCG: Sword & Shield Fusion Strike Booster Box and Booster Packs are OUT NOW + heaps more to come in December! 🙌💪

Reach new heights: bit.ly/30ZykEv
 
In reply to @EBGamesAus
@EBGamesAus seriously needs to review their shipping rates.

$15 PER ITEM is absolutely absurd! This has to be a joke, no one else charges even a fraction of that. pic.twitter.com/htSEAr1fV9
Replying to @smeghead25
Hi Michael, We ship our items using a number of different services. Pricing can vary depending on the product size and if it's being shipped from our Distribution Centre or one of our stores. For more details on the postal services we use, please send us a DM. -Ana twitter.com/messages/compo…
 
In reply to @EBGamesAus
@EBGamesAus what happened to the Valve Index VR Kit on your site for preorder in December? Only the headset is available now?
Replying to @MissSherbetChan
The Valve Index Complete VR Kits expected to arrive in December 2021 have presold out. No word on when new preorders will be available, but we recommend keeping an eye on our website as more details become available. :) -Ana
 
In reply to @EBGamesAus
Are you gonna have series X stock though
Replying to @Ugalulu
Hi Jarod! The Xbox Series X Console has been presold out. At the moment there is no update on when more units will be available. -Ana
 
Hey @EBGamesAus has the #Xbox20 controller been delayed? I noticed it's been removed from your site...#Xbox
Replying to @Kedge4626
These controllers were released on 25 November 2021! If you have an open preorder on one of these, please send us a DM including your full name, email address, and contact number. :) -Ana twitter.com/messages/compo…
 
In reply to @EBGamesAus
Thanks I just wondered if they were official AUS versions or if they were UK versions with a AUS sticker on the outside :) would you know ?
Replying to @mrhaboobi
The plastic game case arrives in an external cardboard box that has the official Australia rating printed on the outside, however, the plastic case inside may differ. For more details on this, we recommend reaching out to your local store directly. :) -Ana
 
In reply to @EBGamesAus
Are you guys having a sale? 🤔 not sure might need some signs up to tell us? 🤔 (srs question)
Replying to @VerdyBoi
We are indeed having a sale. 😉 - Mac
GIF
 
 
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