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Analysed 24,126 tweets, tweets from the last 208 weeks.
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Last 50 tweets from @VictoriasSecret
It’s a total knockout. Designed for your most-intense workouts, this sports bra features adjustable padded traps, moisture wicking fabric, and cushioned cups for a guaranteed win every time. Shop Sweat On Point Collection Now: bit.ly/3j516cn
 
In reply to @VictoriasSecret
@VictoriasSecret still waiting for my order that should’ve been delivered next day last weekend
Replying to @Rachbentley27
We're concerned, and would love to take a look at the delivery status for your order! Please send us a private message with the full name listed on the order, email, order number, and shipping address. Thanks, Rachel!
 
In reply to @VictoriasSecret
@VictoriasSecret Twice now I've tried to change my email preferences to the "No more than once per week" setting. And yet pic.twitter.com/RkfrYt2A2d
Replying to @ewlebee
We'd like to take a look into this for you, Kate! So that we can best assist, please send us a DM with your full name, mailing address, and email. Thanks! We'll talk soon!
 
I wish @VictoriasSecret would sell regular clothes again. I bought one of my best suits from them. They were perfect for slim tall women. 😔
Replying to @DYoungTW
We hear you, Dominique! Rest assured, we've shared your request with our teams. 😁
 
Of course when I want to buy bras online @VictoriasSecret website wont let me place an order...
Replying to @MorgThePainted
We're concerned, and would love to help, Morgan! Please send us a private message with a screen shot of the error message received so we can further assist. Thanks!
 
In reply to @VictoriasSecret
This is a shame again to tell you that the order has still not been delivered as you promised the second time. We feel like cheated. Such a disappoinment.
Replying to @gopal0191
Please check your private messages when you get a moment, Gopal. Thank you!
 
In reply to @VictoriasSecret
@VictoriasSecret Say, do you have any of polka dots thongs you have!?
Replying to @MariEra87
We do have a few Polka Dot thongs, Mario. We're more than happy to assist. You can shop the gorgeous Sexy Illusions No-show thongs here in Polka Dot styles here: bddy.me/2Vi4f0a! Have a great day!
 
In reply to @VictoriasSecret
@VictoriasSecret i have a very serious question and i need help
Replying to @that70smeme
We see you have concerns, Lex! We're more than happy to assist, please send us a DM with your concerns. We'll talk soon!
 
In reply to @VictoriasSecret
Bleeeeeeeech-hint:UGLY-ALL OF IT-Isn’t this what Lululemon SELLS??! STILL WAITING FOR YOUR HR PEOPLE TO REACH OUT-SOOOOOO MANY VIOLATIONS IN THE VS WORK FORCE-SOOOOOO MANY INFRACTIONS FROM MANAGEMENT-SOME SAY ENOUGH FOR A LAWSUIT-
Replying to @SOOOOOFEDUP1
We would like to gather some additional details to properly share your concerns. Please DM us your name, email, phone number, store location and any additional details regarding your concerns. Thank you.
 
In reply to @VictoriasSecret
@VictoriasSecret it's been 11 days since my order shipped and I still have NO information besides the fact that the package was indeed shipped.
Replying to @BriKSmith
We'd like to take a look into this for you, Bri. So that we can best assist, please send us a DM with your order number, full shipping address, and email. We'll talk soon!
 
Literally need
Replying to @voilavaleria
This new collection is a must-have this fall!
 
ordered a package from @VictoriasSecret
more then TWO MONTHS AGO and it STILL didn't come and the tracking number doesn't work!!! VERY ANGRY!!!!! I deserve to be compensated for my troubles!!!! #badservice
Replying to @Jon92207717
We are sorry to hear that your order did not arrive, Jon! We are here to help! Please DM us your order number, email, full name and shipping address! We look forward to your reply!
 
Designed to keep you cool, comfy, and secure. Consider the new Sweat On Point collection your new go-to for high-intensity activities. Shop Now: bit.ly/3iWr6qr
Shop All Women's Sport & Loungewear - Victoria's Secret
victoriassecret.com
 
Hey @VictoriasSecret I love you but I think I found a design flaw in your shipping bags. All I did was carry my mail inside and I look like I hugged a bag of charcoal 😂 pic.twitter.com/1yQHXK0MWu
Replying to @missfrodo25
Thank you for taking the time to connect with us, Liz! We love hearing your insight and assure your package feedback has been shared with the appropriate departments. Should you have any questions, please DM us - we're here to help!
 
In reply to @VictoriasSecret
@VictoriasSecret I paid off my balance, you closed my account and you STILL send a bill?! Good luck getting that $2!! You DEFINITELY lost a customer🙄
Replying to @ms_dee_70
We would like to learn more, Daima. Please DM us so we can share your experience and point you in the right direction. Thank you.
 
In reply to @WildTouchSpaces
We hate to hear you experienced issues with your order, Jo! We have partnered with NEXT Retailers for UK shoppers! To best support you, please contact NEXT Retailers at 0333 777 4523 or visit their website at bddy.me/3iWEfzF. Thank you.
 
In reply to @VictoriasSecret
@VictoriasSecret You guys changed the logo to pink and white 😭😫 💖💖💖⚘⚘⚘ it's gorgeous
Replying to @babyvalentine61
We're glad you like it! 😍
 
Introducing the On Point Collection, featuring new sports bras and leggings tailored to support your every move. Shop Now: bit.ly/3zKg1PI
 
In reply to @VictoriasSecret
@VictoriasSecret Hi.
I placed an order: vssassa0182539.
Then appeared to me the delivery branch closed, there is no response from costumers service.
I've in this situation from a month.
The order was a gift?
I never expected this behavior from Victoria's Secret ):
Replying to @office__service
Please check your private messages when you get a moment. Thank you!
 
In reply to @VictoriasSecret
@VictoriasSecret I I have a problem with my delivery, it is more than 14 days late, can you help me please
Replying to @dvnsIvIegende
We're concerned, and would love to take a look at the delivery status for your order! Please send us a private message with the full name listed on the order, email, order number, and shipping address. Thanks!
 
In reply to @DPDgroup_news
@DPDgroup_news @VictoriasSecret
I placed an order and it was supposed to be delivered at my place. now out of nowhere, I get a mail from DPD that I wasn't available so they will deliver to the pickup location center. We were at home all the time since morning waiting for it
Replying to @gopal0191
We'd like to take a look, Gopal. Please DM us your order number and the full name, shipping address, & email associated with your order. Thanks!
 
In reply to @VictoriasSecret
@VictoriasSecret I really like “Tease” but I REALLY LOVE “Body!” I need that perfume in my life!!! 😩 The Body hair products too, but I need that perfume and lotion ASAP! 😉😊
Replying to @2niadruojac
We'll let our Leaders know your requests!
 
In reply to @VictoriasSecret
@VictoriasSecret how do you send someone an offer code the day after it expires?!
Replying to @Ucankissmypump
We want to make sure you can receive this amazing offer! Please DM us with your offer code, full name and email.
 
I really feel like @VictoriasSecret should bring back their Intense perfume
Replying to @luvalways___rae
We hear that you miss our intense perfume! We have sent up your request!
 
Can’t sleep so I did what anyone else would do. Ordered $100 in @VictoriasSecret underwear and perfume.
Replying to @swchrismarie
Sounds like the perfect I can't sleep remedy. Enjoy your fabulous selections, Christina!
 
Why can’t I checkout? I’ve tried two different browsers and two different devices...should I just give up and shop elsewhere!?? @VictoriasSecret
Replying to @likeyouKelly
We're concerned, and would love to help! Please send us a private message with a screen shot showing the error message you're receiving so we can further assist. Thanks!
 
In reply to @VictoriasSecret
@VictoriasSecret just had the worst customer service in your cherry hill location. Manager refused to help me find 4 items - told me i would have to wait an hour for help. Asked for her name and she LIED Never been treated this poorly at a retail store in my life. I am SHOCKED.
Replying to @Brittneytaylorb
We would like to learn more, Brittney. Please send us a DM with your email, phone number and mailing address. We look forward to speaking with you soon!
 
I need for @VictoriasSecret to run that #MidnightMimosa scent back, expeditiously 😉Please&Thanks✨
Replying to @onTISHheels
We'll be sure to pass along that you want to see alluring Midnight Mimosa available again. Thanks Tish!
 
Lmao I can see why @VictoriasSecret is in shambles now. I went yesterday and the customer service was so trash wow.
Replying to @originaljayoh_
We're concerned, and would love the opportunity to learn more so we may best share your feedback. Please send us a private message with the details of your experience along with the exact store location you visited. Thanks!
 
I ordered some sports bras and pants from @VictoriasSecret and I was excited to get my package yesterday but when I opened it, it was random underwear (not my size) but my correct packing slip. They said I had to call back in 5 days to “fix it”.
Replying to @thedailykaily
Let us help, Kaily! Please DM us your order number and the full name, shipping address & email associated with your order. Thanks!
 
In reply to @LindsayLouWho15
We're sorry to hear your order has not arrived, Lindsay. We'd love to learn more so we may best share your service and shipping experience. Please DM us the name, email and shipping address used for your order along with your order number. We look forward to hearing from you!
 
In reply to @VictoriasSecret
@VictoriasSecret Hello, can i ask about reestock of these? thanks in advance
victoriassecret.com/us/vs/panties-…
Replying to @kevinAguirre117
We're glad to share your request, Kevin, and recommend staying tuned for future updates!
 
In reply to @VictoriasSecret
I hope u guys kick rocks. never ordering from u again. u really hit the ball out of the park this time. awful customer service. awful shipping. just wanted the semi annual sale now it feels like i’m trying to buy drugs bc of how hard you guys are making it
Replying to @shannon_30360
We're concerned, and would love the opportunity to learn more so we may best share your feedback, Shannon. Please send us a private message with the details of your experience. Thank you!
 
Our #VSSummerFridays inspiration? @loganrae_hill keeping it cute, casual, and cool during the heat of the season. bit.ly/3hZu0eP
 
In reply to @VictoriasSecret
@VictoriasSecret your credit card system is the most obnoxious and useless thing, why does everything have to be SO difficult!!!
Replying to @Barrrteee
We'd like to learn more about your experience. Please send us a DM with your details as well as you full name, shipping address, and email. We'll talk soon!
 
In reply to @VictoriasSecret
I want😭😭 How do I get this in India? You guys don't even ship😭😭😭😭😭
Replying to @AnmC_____
We recommend reaching out to your nearest store for the most accurate information regarding availability.
 
In reply to @VictoriasSecret
@VictoriasSecret it's so ridiculous that clearance item purchase does not qualify for free TOTE BAG. A $85 dollar purchase is a purchase regardless of what items you buy. I am greatly disappointed in VS
Replying to @mullato7
We are so sorry for the disappointment and have shared your feedback with our leadership team, Veronica.
 
Float up, up, and away as you step into a cloud-like dream with the newest fragrance from Victoria’s Secret Beauty featuring @MadisonBeer. Shop Tease Crème Cloud Now: bit.ly/3iDw3Eo
 
In reply to @PayFresh
Let's take a look at your purchase! Please send us a private message with the bar code number on your receipt, along with your first and last name, mailing address, email, and circle the items that are too small. Thank you!
 
In reply to @VictoriasSecret
Do you guys ship this perfume to Australia?
Replying to @KatherineXhaka
We’re sorry, due to shipping restrictions on items containing alcohol, we’re unable to ship perfumes or fragrance mists overseas. For more information, please visit us online: bddy.me/3eHz4Ci
 
I. NEED. THIS. PERFUME. @VictoriasSecret
Replying to @KatherineXhaka
Shop for yours now. It smells amazing!
 
I hadn’t bought anything from @VictoriasSecret in over a year and the first time I do the underwire has come out of TWO bras after one wear. Trash!!!!
Replying to @_antisocialite
We're sorry to hear this, Cas. So we may share this with our Quality Assurance team. Please send us a DM with your full name, the receipt details or order number. Email and shipping address. Talk with you soon.
 
I wanna buy this now
Replying to @zaynmaliks
We see you'd love to show the new Tease Creme Cloud perfume! Yo can shop this amazing new scent here: bddy.me/3BooWbz! Happy Shopping!
Tease Crme Cloud Eau de Parfum - Victoria's Secret - beauty
victoriassecret.com
 
Honestly in 2021, it should not be taking a business 4 weeks to process a return/ run me my refund. cc: @VictoriasSecret
Replying to @girlfromnewport
So sorry you have not received your refund yet. Please DM us your order number, first and last name, email and shipping address associated with the order, as well as the details on what was returned. We look forward to hearing back from you.
 
Why doesn't @VictoriasSecret require employees to mask? In the days of Delta that's reckless
Replying to @SkWhether
We appreciate your interest in our mask guidelines. We are continuously evaluating the changing requirements, and will adjust our policies when necessary. We have shared your feedback with the appropriate department for review.
 
Really was hoping @VictoriasSecret had a survey, cause if im paying $80 for a single item, maybe the cashier should stop talking to the other cashier and not slam my product onto the counter. At this point.. people are paying for the expierience, not the quality. 🙄
Replying to @jillwoa
So sorry to hear of the experience you had at one of our stores, Jill. Please DM us the store location, date & time of your visit and any additional details you'd like to share and we'd be happy to forward your feedback to our store leadership team.
 
In reply to @VictoriasSecret
@VictoriasSecret LaserShip has not been able to deliver my package and I do not understand why. I have been home everyday.
Replying to @LadyBugz528
We're concerned! Please DM us your full name, order number, email address, and full mailing address. Talk to you soon!
 
I know the USPS mail delivery has been slow but apparently @VictoriasSecret’s eMAIL delivery is delayed as well. Thanks for sending me a valuable coupon the DAY AFTER IT EXPIRED.
✖️🩱✖️👙✖️ pic.twitter.com/nigxTEINX7
Replying to @PGF_StLouis
Let us help! Please DM us your full name and email. Thanks!
 
A beautiful new daydream begins. Introducing Tease Crème Cloud Eau de Parfum from Victoria's Secret Beauty featuring @madisonbeer. Shop Now: bit.ly/2VQwKCn
 
Hey @VictoriasSecret can we please long length workout pants in stores? Us giants want a good deal that can't be found online. pic.twitter.com/IUTLBLVntg
We've shared your request with our teams! 😁
 
 
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