User Overview
Vi Customer Care 
Here's welcoming you to the official Twitter handle of Vi!
Tune in for the latest updates or chat with us for account related support, we'd be #HappyToHelp 24/7
Tune in for the latest updates or chat with us for account related support, we'd be #HappyToHelp 24/7
Joined
Tweets
233K
Following
1
Followers
45,675
Likes
84
Listed
23
Followers and Following
Followers
Following
Tweet Stats
Analysed 41,858 tweets, tweets from the last 30 weeks.
Tweets Day of Week (UTC)
Tweets Hour of Day (UTC)
Key:
Tweets
Retweets
Quotes
Replies
Tweets Day and Hour Heatmap (UTC)
| Top Applications | Count | % |
|---|---|---|
|
|
41,839 | 100.0% |
|
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14 | 0.0% |
|
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5 | 0.0% |
| Top Tweet Types | Count | % |
|---|---|---|
| Reply | 39,551 | 94.5% |
| Tweet | 2,292 | 5.5% |
| Retweet | 15 | 0.0% |
| Quote | 1 | 0.0% |
| Top Content Types | Count | % |
|---|---|---|
| URL | 30,807 | 73.6% |
| Photo | 2,229 | 5.3% |
| Video | 33 | 0.1% |
| GIF | 20 | 0.0% |
| Top Domains in URLs | Count | % |
|---|---|---|
|
|
886 | 97.3% |
|
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12 | 1.3% |
|
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6 | 0.7% |
|
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4 | 0.4% |
|
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1 | 0.1% |
|
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1 | 0.1% |
|
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1 | 0.1% |
| More | ||
| Less | ||
| Most Retweeted Users | Count | % |
|---|---|---|
|
|
1 | 6.7% |
|
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1 | 6.7% |
|
|
1 | 6.7% |
|
|
1 | 6.7% |
|
|
1 | 6.7% |
|
|
1 | 6.7% |
|
|
1 | 6.7% |
|
|
1 | 6.7% |
|
|
1 | 6.7% |
|
|
1 | 6.7% |
|
|
1 | 6.7% |
|
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1 | 6.7% |
|
|
1 | 6.7% |
|
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1 | 6.7% |
|
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1 | 6.7% |
| More | ||
| Less | ||
| Most Quoted Users | Count | % |
|---|---|---|
|
1 | 100.0% |
@nitinambekar07
| Top Hashtags | Count | % |
|---|---|---|
| #happytohelp | 4,165 | 10.0% |
| #vifanofthematch | 1,111 | 2.7% |
| #ipl2022 | 1,091 | 2.6% |
| #gtvrr | 40 | 0.1% |
| #rrvrcb | 40 | 0.1% |
| #lsgvrcb | 39 | 0.1% |
| #dcvrr | 23 | 0.1% |
| #srhvpbks | 20 | 0.0% |
| #mivdc | 20 | 0.0% |
| #rrvcsk | 20 | 0.0% |
| #kkrvsrh | 20 | 0.0% |
| #rcbvpbks | 20 | 0.0% |
| #cskvmi | 20 | 0.0% |
| #rrvdc | 20 | 0.0% |
| #lsgvgt | 20 | 0.0% |
| #mivkkr | 20 | 0.0% |
| #cskvdc | 20 | 0.0% |
| #kkrvlsg | 20 | 0.0% |
| #gtvmi | 20 | 0.0% |
| #dcvsrh | 20 | 0.0% |
| #rcbvcsk | 20 | 0.0% |
| #gtvpbks | 20 | 0.0% |
| #kkrvrr | 20 | 0.0% |
| #dcvkkr | 20 | 0.0% |
| #gtvsrh | 20 | 0.0% |
| #rcbvrr | 20 | 0.0% |
| #pbksvcsk | 20 | 0.0% |
| #srhvrcb | 20 | 0.0% |
| #mivcsk | 20 | 0.0% |
| #dcvpbks | 20 | 0.0% |
| #rrvkkr | 20 | 0.0% |
| #gtvcsk | 20 | 0.0% |
| #dcvrcb | 20 | 0.0% |
| #srhvkkr | 20 | 0.0% |
| #rrvgt | 20 | 0.0% |
| #mivpbks | 20 | 0.0% |
| #cskvrcb | 20 | 0.0% |
| #srhvgt | 20 | 0.0% |
| #rrvlsg | 20 | 0.0% |
| #rcbvmi | 20 | 0.0% |
| #pbksvgt | 20 | 0.0% |
| #lsgvdc | 20 | 0.0% |
| #kkrvmi | 20 | 0.0% |
| #srhvlsg | 20 | 0.0% |
| #cskvpbks | 20 | 0.0% |
| #gtvdc | 20 | 0.0% |
| #lsgvcsk | 20 | 0.0% |
| #rcbvkkr | 20 | 0.0% |
| #srhvrr | 20 | 0.0% |
| #gtvlsg | 20 | 0.0% |
| More | ||
| Less | ||
| Top Words | Count | % |
|---|---|---|
| kindly | 10,559 | 25.2% |
| further | 10,019 | 23.9% |
| alternate | 9,821 | 23.5% |
| shared | 8,377 | 20.0% |
| shortly | 6,990 | 16.7% |
| resolve | 5,071 | 12.1% |
| provide | 4,352 | 10.4% |
| awaiting | 4,165 | 10.0% |
| experience | 3,448 | 8.2% |
| disappointed | 3,283 | 7.8% |
| concerned | 3,107 | 7.4% |
| issue | 3,032 | 7.2% |
| details | 2,067 | 4.9% |
| elaborate | 1,994 | 4.8% |
| pooja | 1,599 | 3.8% |
| delete | 1,551 | 3.7% |
| reasons | 1,393 | 3.3% |
| advise | 1,344 | 3.2% |
| keen | 1,263 | 3.0% |
| customer | 1,262 | 3.0% |
| inconvenience | 1,197 | 2.9% |
| caused | 1,190 | 2.8% |
| valuable | 1,132 | 2.7% |
| chance | 1,041 | 2.5% |
| pavitra | 1,027 | 2.5% |
| vaishali | 964 | 2.3% |
| kavita | 931 | 2.2% |
| continue | 924 | 2.2% |
| bhagyashri | 912 | 2.2% |
| reaching | 910 | 2.2% |
| priority | 849 | 2.0% |
| assistance | 804 | 1.9% |
| tried | 795 | 1.9% |
| any | 789 | 1.9% |
| enjoying | 788 | 1.9% |
| isha | 788 | 1.9% |
| mayur | 787 | 1.9% |
| aditya | 783 | 1.9% |
| swathi | 782 | 1.9% |
| facing | 766 | 1.8% |
| numbers | 761 | 1.8% |
| sushant | 759 | 1.8% |
| firoz | 757 | 1.8% |
| deliver | 750 | 1.8% |
| arushi | 735 | 1.8% |
| comments | 690 | 1.6% |
| nadim | 686 | 1.6% |
| delivering | 676 | 1.6% |
| youve | 651 | 1.6% |
| choice | 651 | 1.6% |
| More | ||
| Less | ||
| Top Emojis | Count | % |
|---|---|---|
| 😃 Grinning Face With Big Eyes | 20 | 0.0% |
| 😍 Smiling Face With Heart-eyes | 6 | 0.0% |
| 😊 Smiling Face With Smiling Eyes | 5 | 0.0% |
| 💃 Woman Dancing | 2 | 0.0% |
Tweets
@TRAI i am sending SMS from my VI number on 1900 ,but not getting UPC (universal porting code). Please share if any issue is there.@VodaIdea_NEWS
Hey @ViCustomerCare , your 4g service is down in my area , kindly restore ASAP.
@ViCustomerCare
Bihar mai VoLTE service kn se dega vi?
Bihar mai VoLTE service kn se dega vi?
I am getting same copy paste reply from last 6 months,:( If no coverage increase is possible at present, you guys should install a new tower in our area as soon as possible so that we can get better coverage, the speed and coverage we are getting is very bad. @DoT_India @TRAI
क्या आज के दिन शिकायत का समाधान मिलेगा? @TRAI
I believe when nobody got in touch with me in last 80 odd hours .. who the hell will get in touch with me now .. I feel like ours business was till this point only
@ViCustomerCare no OTP is flowing eso from govt websites like i tried UAN, @mParivahanteam etc
@ViCustomerCare Fantastic super fast 4g network in "mumbai city" pathetic service pic.twitter.com/new9SGo7SC
How many times i have to elaborate the same complaint? Can't you read my previous tweets?? You just don't want to resolve my complaint cause you can't....you all are dumb.
@ViCustomerCare I visited your store yesterday to invoke the Repair Guarantee Pack that came with my postpaid plan but I was only given verbal assurance that you will get back to me with an update, however there was no reference or ticket number pertaining to my issue. pic.twitter.com/Xvg8GWfd1M
Many thanks to all twitter team of vi
and Mitesh ji for satisfactory solution
very soon Tried it for the first time via twitter and found the best solution !!
solution feedback (All)~ 100%
☑️ Soon.
☑️ Satisfying.
☑️ Language.
☑️ Concern.
@ViCustomerCare
and Mitesh ji for satisfactory solution
very soon Tried it for the first time via twitter and found the best solution !!
solution feedback (All)~ 100%
☑️ Soon.
☑️ Satisfying.
☑️ Language.
☑️ Concern.
@ViCustomerCare
500+ Complaint For 1 Year
100+ Tweet Complaint
But Not Update 4g Service
#vodafoneidea
#Vodafonenews
#trai pic.twitter.com/9qTMu6kNDP
100+ Tweet Complaint
But Not Update 4g Service
#vodafoneidea
#Vodafonenews
#trai pic.twitter.com/9qTMu6kNDP
@ViCustomerCare hello vi
I ahve recently bought stemcell storage service. The agent then explain me the very attractive offer and now saying that he never gave me that offer. My request is this that can i get call recordings? I can give my documents whichever is necessary.
I ahve recently bought stemcell storage service. The agent then explain me the very attractive offer and now saying that he never gave me that offer. My request is this that can i get call recordings? I can give my documents whichever is necessary.
I had raised a complaint yesterday and noone from your is even bothered to check the issue pic.twitter.com/EYG83j9zju
and Vi staff also confirmed that... But they don't actually know what happened.... Now my brother tells whose mistake is this....?? 😡 Mine..? @amazonpay..? pic.twitter.com/ozMx76UCzr
7030486020
as off now nothing has changed. Tell me what should I do with this poor network? pic.twitter.com/dAYrkK9VVE
vodafone 7256929017 and alternate 9423605103
In my area still there is no 4g connectivity, the @ViCustomerCare support always registers a complaint and then closes it saying the complaint is resolved pic.twitter.com/O0Ovx3BhHd
@airtelindia i tried to switchover my existing Voda postpaid to Airtel. But no response in month's. @TRAI
@ViCustomerCare how long is it going to take you to activate my Sim card. It's been well over 48 hours. Ive tried calling the helpline number and I get no help.
@ViCustomerCare I'm facing issue with the speed in my location on prepaid the speed was quite impressive but after switching the sim into postpaid the got reduced now am not even getting 1 mbps speed I require stable internet for my personal work.
Stopped working 😕
@VodafoneGroup why is your network is so poor at Neeladri road, E city 1, Bangalore??? Its like worse than 2G at some places..
continued harassment of citizens in Pashan Necklace area, Pune. no service provider able to provide any mobile services with data speeds. voice calling is also very patchy and mobile does not catch any network of @airtelindia or @BSNLCorporate or @ViCustomerCare or @reliancejio
@ViCustomerCare you took money from my account without my concent and when caught you are citing reasons that I might and clicked on some digital marketing.
Show me the proof else reveal the reason
#vodafoneidea check your account, if money is getting deducted without you knowing
Show me the proof else reveal the reason
#vodafoneidea check your account, if money is getting deducted without you knowing
Hi Aditya, the information you have shared with me, I want to show to @DoT_India and want to ask @DoT_India that Vodafone's network is down in the country's capital #Delhi, which @ViCustomerCare considers itself So you can take any action against this telecom company or not? pic.twitter.com/54xznkFJCL
The info shared by you is completely wrong and irrelevant. Please check my reply to your DM and kindly take required steps to boost internet speed for my number.
Dear @DoT_India #Vodafone_IN Network team not working in my area, I request many more time, The result is big zero My Upload Speed is to slow, I am frustrated the service of vi India. Vi said we are working but the issue is not solve.
Please do first.😭😭😭
Please do first.😭😭😭
I have mailed No solution found yet. I got very upset after coming to your company
Thks for calling me up...Although small incident but yes it hurts n one feels offended when smone talks of stalking etc...Do chk on these recovery agents .....,VI deptt knows.
Your information is irrelevant. Pls with some sense.
When you guys will get this s**t resolved? Everytime the Internet gets freezed.
@Akash78115733 Hi Akash! I have shared some information in DM. Kindly check your DM- Sania twitter.com/messages/compo…
Done! Responded.
U guys mess up mix up no.s some one else's no.u messaged me first check why??who's violating privacy??stop lecturing first do work.
@ViCustomerCare cant you see and read properly?
@AmitAga62780235
Hi Amit! I have shared some information in DM. Please check your DM - Vidya twitter.com/messages/compo…
Hi Amit! I have shared some information in DM. Please check your DM - Vidya twitter.com/messages/compo…
@malwaiii Hi Gurveer! I have shared some information in the DM. Please check DM for more details - Bhagyalaxmi twitter.com/messages/compo…
Hii this is yashwantI had taken 399 plan and theyhadgivenme1099redxplainevery month the bill is 3000 + and I am still payingand now when I haddecided to change my plan thentheyaretellingthayyoucannotchange you planif you changeyou
I have DM you
8259062488/9436012488
What is point of using 4G sim, dual volte supported mobile 🙄 Wait there is an ad airing on TV by VI, claiming it to be best service provider of India. 😂 Choose @reliancejio @airtelindia over VI @ViCustomerCare
@ViCustomerCare There is no network in my house since it started winter I am very upset with your service
