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Analysed 200 tweets, tweets from the last 90 weeks.
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Last 50 tweets from @Google
i need to open my dirkbeaudegita@gmail.com, send me a recovery code thanks
Replying to @alvindchipmunk
Hi Alvin. We'd like to move the conversation to DM. Please follow us and let us know when you have so we can share next steps through DM.
 
I lost my phone, I cannot log in into my account because I have the two-factor authentication in my account , can you help me with that?
Replying to @Jmolina_1
Mind if we jump in? Try these tips if your 2-Step Verification Code isn't arriving: goo.gl/FQ780W. Hope this helps.
 
@google hi can you dm me pls re account issue? Thank you.
Replying to @13honey_badger
Hi Karen. Without revealing your email address, tell us more about what's going on with your account. We'll see what we can do to help.
 
I have tried that, can you open your DM.
Replying to @mjereJ
Hmm. Let's see what we can do to help. Look out for a DM with next steps.
 
No unfortunately it didn't work no I already tried that
Replying to @SkillsGamer6684
Hmm. Let's see what we can do to help. Please follow us and let us know when you have so we can share next steps through DM.
 
How our kitchens and cafes are using technology and creativity to turn food waste into tasty treats → goo.gl/gF4Dc5
 
Yes, I've reset p/w and put 2 step verifi, but I've been getting texts to my phone that show someone is still trying to access my account
Replying to @chris_palmer87
Hmm. We suggest adding extra layers of security to your Google account with these tips: goo.gl/4v44Ku. Hope this helps.
 
@gmail One of my friends lost his account because he recently got a new phone and he forgot the password to his account. He doesn't remember what month and year he created the account. Can you guys help?
Replying to @weedleplayzyt
Hi there. Have him send us a tweet, we'll see what we can do to help. In the meantime, make sure he's completed the steps at goo.gl/2NTlW4. Hope this helps.
 
@gmail I got locked out of my gmail account and I can't get anyone to even tell me why or help me figure out how to get back in. Neither the help center nor the forum was any help. Been trying to get an answer for 3 weeks. Help!!
Replying to @alibalibo
Hi there. Are you getting a specific error message while trying to sign into your Google account? Without revealing your email address, give us the exact wording & we'll try and point you in the right direction. This guide may also help: goo.gl/vvdZz.
 
I just tried to log into an old Gmail account. Couldn't do it. Only message I would get is, "We can't verify it's you."

Because it's not the same person trying to log back in.
Replying to @melikeozcaannn
Hi Melike. We'd like to move this conversation to DM. Please follow us and let us know when you have so we can share next steps.
 
@Google Hi I need help getting into my account It won't let me even though I've tried verifying it's me
Replying to @SkillsGamer6684
Hi there. Just to confirm, have you already tried recovering your account using the steps here: goo.gl/2NTlW4? These tips may help: goo.gl/0nOqRH. Let us know.
 
@gmail hi, someone has hacked my account and now is attempting to regain access after I've changed my password- could you please advise?
Replying to @chris_palmer87
Hi Chris. Just to confirm, are you still able to sign into your account? Let us know.
 
I've been locked out of my gmail address due to supposed policy violations but google won't tell me why and i need to get back into the account. whats up @gmail
Replying to @sativatarius
Hi Jacob. We suggest contacting the appeals team: goo.gl/djZlUM. If you don't know the password on your account, you can recover it here: goo.gl/2NTlW4. We hope this gets resolved soon.
 
Yes tried that , used my secondary account but says can’t verify. Can access on my old phone but can’t on new phone as can’t remember password .
Replying to @wellings83
Hmm. Let's see what we can do to help. Please follow us and let us know when you have so we can share next steps through DM.
 
@gmail hi, someone is hacking my husband’s account and has changed their password once already (and try to access PayPal) can you please advise what we should do?
Replying to @georgiepalmer88
Hi Georgina. Have him send us a tweet, we'll see what we can do to help.
 
I have - but can't remember the month/year I opened the account (over 10 yrs ago) or the backup email acct is dormant from non-use. You won't help via phone. I have other backup info, but I guess it's not good enough for you. I'm devastated. I'd even send a copy of a passport
Replying to @guitarlisa
Hmm. Let's see what we can do to help. Look out for a DM with next steps.
 
Yeah I’ve done everything, the details I’m entering on the account recovery are not incorrect either
Replying to @asadj_1
Hmm. Let's see what we can do to help. Look out for a DM with next steps.
 
Yep. Several times.
Replying to @bookreadinggals
Hmm. Let's see what we can do to help. Please follow us and let us know when you have so we can share next steps through DM.
 
My google account got hacked and deleted, now i cant access all my account linked to the mail(;_;)@kepintasho @KaHeri_Ken @scarletsius
Replying to @yr_imto
Mind if we jump in? If the account was deleted recently, try these steps to restore it: goo.gl/qVuOpY. Hope that helps.
 
Yes, the phone number is changed into 12******** there is no phone number in ksa start with 12
Replying to @gfx_mahmoud
Hmm. You can skip that step using "Try another way" but we suggest answering all questions as best as you can: goo.gl/2NTlW4. Keep us posted.
 
 
 
 
Dogs as Google apps: A heckin important thread. 1/5 pic.twitter.com/oH5eij0Jhw
 
Dogs as Google apps: A heckin important thread. 1/5
 
@gmail can’t login into my gmail from new phone, but can from my old one. Can’t remember password. Tried normal method.
Replying to @wellings83
Hi Paul. Did you try resetting your password by completing the steps on this page: goo.gl/2NTlW4? These tips may help: goo.gl/0nOqRH. Let us know
 
Hi Mathew. Have you already tried recovering your account using the steps here: goo.gl/2NTlW4? These tips may help: goo.gl/0nOqRH. Let us know.
 
Yes. Can't remember when I started the account tho. And then it says it still can't verify. Done it several times.
Replying to @jonmcreynolds
Hmm. Let's see what we can do to help. Please follow us and let us know when you have so we can share next steps through DM.
 
@gmail my brother forgot password of Gmail and he is not aware about same
And his phone got formatted and without password of Gmail he is not able to login
Trier to recover password but failed by trying all recovery options
Your help is required
Replying to @7_RahulChoubey
Hi Rahul. Have him send us a tweet, we'll see what we can do to help. In the meantime, make sure he's completed the steps at goo.gl/2NTlW4. Hope this helps.
 
I have forgotten the password and didn't remember date of creating account. But I have the same phone number which one used for this Gmail. Please help
Replying to @JangidGulkesh
Hmm. You can skip that step using "Try another way" but we suggest answering all questions as best as you can: goo.gl/2NTlW4. Keep us posted.
 
I suggest if anyone lost number or email you make add id cart like Facebook birthday/mouth and problem
Replying to @StudioSmart93
Hmm. Let's see what we can do to help. Please follow us and let us know when you have so we can share next steps through DM.
 
@gmail I need to enter my gmail account but they do not send me the verification code to the mail!!
Replying to @MypipBoy101
Hi there. Do you have 2-Step Verification enabled? Try these tips if you're unable to receive a code: goo.gl/FQ780W. Hope this helps.
 
@Google I’m trynna change my number in my gmail, cus i no longer use that #, so explain how it makes sense to send a verification code TO THE NUMBER IM TRYING TO CHANGE OR DELETE?!?!
Replying to @allyaiono
Hi Alli. Do you have 2-Step Verification enabled? Try these tips if you're unable to receive a code: goo.gl/FQ780W. Hope this helps.
 
Google will have you add a recovery email but when you use that shit to get into your account it don’t work like wtf is the point
Replying to @ohhthatsmary
Hi there. You can skip that step using "Try another way" but we suggest answering all questions as best as you can: goo.gl/2NTlW4. Keep us posted.
 
I am infuriated by @Google. I've been locked out of my account during a mobile phone upgrade and can't get back in. They won't accept a RealID license or even a passport as proof of my identity. Emails for a over a decade, my contacts and even photos-gone. You should be ashamed.
Replying to @guitarlisa
Hi Lisa. Just to confirm, have you already tried recovering your account by completing the steps here: goo.gl/2NTlW4? Let us know.
 
I’ve been trying to change my password, it’s an arm leg to change it, what can I do?? Other platforms are straight to the point, select forgot password, you enter your number, get an OTP and your sorted. Please assist.
Replying to @mjereJ
Hi Jerry. Just to confirm, did you try resetting your password by completing the steps on this page: goo.gl/2NTlW4? Let us know.
 
just because I can not give answers to questions because I do not remember the answers and the phone number specified during registration is long gone!
Replying to @NehalemEX
Hmm. Let's see what we can do to help. Please follow us and let us know when you have so we can share next steps through DM.
 
Weight for it...🏋️

#GoogleFit is now available for iOS! Start tracking your health and fitness goals today → goo.gl/Zh7g9y
GIF
 
@Google how do I delete search history?! Please help, its driving me mad!! pic.twitter.com/JT6KvVgnoq
Replying to @cj1jh
Hi Chris. This guide may help with deleting your Search history: goo.gl/0a7S28. Hope this helps.
 
@gmail anything you can do to support here as well would be appreciated.
Replying to @K_Ketterhagen
Hi Katie. You can report the Google Accounts here: goo.gl/EOU32m. Hope that helps.
 
Yes I’m sure. I’m sure it’s a bug.
Replying to @rani_tc1
We suggest reaching out to the Gmail Help Forum with that issue here: goo.gl/oJoW5x. Hope this gets resolved soon.
 
1 in 3 Americans are affected by the opioid epidemic. Behind that statistic are real people like Jacqueline and her family. Learn how you can help by finding a #TakeBackDay location near you → g.co/rxtakeback
 
of course i tried. they changed the phone number, password, and litterally everything else. I DONT HAVE ANY ACCESS TO IT OTHER THAN THE LAST PASSWORD KNOWN TO THAT ACCOUNT! and security question
Replying to @KyroProd
Hmm. Let's see what we can do to help. Please follow us and let us know when you have so we can share next steps through DM.
 
@Google Can I get some help with account recovery, I’ve followed all the steps on the tool but I’m still locked out
Replying to @asadj_1
Hi Asad. Just to confirm, have you tried completing these steps to regain access to your account: goo.gl/2NTlW4. Let us know.
 
@google @gmail mind letting me into my Google account? Thx
Replying to @mygos
Hi there. Are you getting a specific error message? Without revealing your email address, give us the exact wording & we'll try and point you in the right direction. This guide may also help: goo.gl/vvdZz.
 
@gmail hey gmail, can you tell me why you locked my google email?
Replying to @SLURPADERP1
Hi Adam. Are you getting a specific error message? Without revealing your email address, give us the exact wording & we'll try and point you in the right direction. This guide may also help: goo.gl/vvdZz.
 
Can i DM u the details
Replying to @nikhu87
Hmm. We'd like to know a little more to see if we can help first. Could you tell us more about what's going on with your account?
 
Hi Adrian. We'd suggest adding extra layers of security to your Google account with these tips: goo.gl/4v44Ku. Hope this helps.
 
@gmail You let someone into my email but not the actual owner back in. Please help since I think he is clicking that I didn’t so it’s blocking me from getting in
Replying to @psitans
Hi there. Just to confirm, have you already tried recovering your account by completing the steps here: goo.gl/2NTlW4? Let us know.
 
Hi, yes I did. None of these way helped me at all.
Replying to @SpotTheFake
Hmm. Let's see what we can do to help. Please follow us and let us know when you have so we can share next steps through DM.
 
 
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