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Analysed 30,523 tweets, tweets from the last 196 weeks.
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Last 50 tweets from @KRACare
Did you generate any income for the month of April from services offered through a digital marketplace?
You are then required to make your payments on or before 20th April. Get started on itax.kra.go.ke/KRA-Portal/
 
In reply to @KRACare
I got principal tax, I don't know where from. Kindly assist
Replying to @DianaGacheru2
Hi Diana. Please DM us your PIN for assistance. ^JM
 
In reply to @KRACare
Replying to @DanSauke
Hi Dan, please note that your service request has been addressed. ^JM
 
In reply to @KRACare
@KRACare your portal has been down since Friday evening. I hope it will be restored before tomorrow midnight so we can file MRI
Replying to @kayteshierow
Hi Kate. Please note that iTax is working. Kindly try again now. ^JM
 
Hi Kate. Please note that iTax is working. Kindly try again now. ^JM
 
In reply to @Abubakr254
Me too. Portal still not working till now.
Replying to @KarewaKieni
Hi Wangari. Please note that iTax is up and running. Kindly try again now. ^JM
 
In reply to @KRACare
I have been unable to access the portal for the past three days. pic.twitter.com/JjBZYhnWu3
Replying to @Abubakr254
Hi Abubakar. Please note that iTax is up and running. Kindly try again now. ^JM
 
In reply to @KRACare
@KRACare whats up with itax today?
Replying to @Mama__jayden
Hi Mama Jayden. What response are you getting when trying to access iTax? ^JM
 
In reply to @KRACare
Which businesses are required to pay minimum?
Replying to @Gabby_Njo
Hi Gab, the following persons are required to pay minimum tax, an sole proprietor, company, partnership, limited partnership, association of persons or a trust. ^TS
 
Have you filed your VAT, TOT & MRI returns?Get started now on itax.kra.go.ke/KRA-Portal/
 
In reply to @KRACare
 
In reply to @KRACare
Hello, I need your help, I'll like to change my email address.
Replying to @ElkanaTellsYou
Hi Elkana, kindly scan and DM us your original ID (both sides) and provide us with your current email address and your profession for us to amend your email address. ^JM twitter.com/messages/compo…
 
In reply to @KRACare
@KRACare how do I know a PIN number's Tax station?
Replying to @ougomandela
Hello Mandela. Kindly share the PIN via DM to advise further ^GK
 
In reply to @KRACare
@KRACare your portal got issues since yesterday?? SSUP??
Replying to @ingo_arts
Hello Otis. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
@KRACare The figures in my itax portal are not the same with those ones on my p9 form what could be the problem?
Replying to @mjosesaint
Hello Joseph. Kindly use the p9 form and file using the IT1 excel sheet ^GK
 
In reply to @KRACare
The obligation is income tax, how do I go about it ? I have only done business April this year and got the pin last year July.
Replying to @MycallKipkorir
Kindly share the PIN via DM to advise further ^GK
 
In reply to @KRACare
Thank you. I have received.
 
Replying to @MasilaPeninah
Hello Peninah. We have noted that your issue has been resolved via DM ^GK
 
In reply to @KRACare
Replying to @bernice_gichuki
You're welcome and have a good day ^GK
 
In reply to @KRACare
@KRACare I've got an Error while filing my tax return at the end when uploading my finished zip file: Reference No. is: 1618738228699
Replying to @sergiotisa
Hello Sege. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
Thanks for getting back. Please see screenshot attached as error am getting pic.twitter.com/c3WwhbqFbc
Replying to @nicholasrono89
Hello Nick. Kindly note that you have enter the Employer's PIN correctly ^GK
 
In reply to @KRACare
Hi, was enquiring if a firm that started its operations this year April is subject to any taxes.
Replying to @MycallKipkorir
Hello Michael. Note that they are and this is also dependent on the obligations on the PIN ^GK
 
In reply to @KRACare
Replying to @calvince_okumu
Hello Calvince. We have noted that your issue has been resolved via DM ^GK
 
Hey @KRACare @KRACorporate
You want us to file our tax returns but how do you expect us to do that when your online platform is inaccessible since last week?
Best Regards,
Kenyan Taxpayer pic.twitter.com/cuMJ0d5ND2
Hello Tarus. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
@KRACare Am unable to generate this eslip. What can i do" pic.twitter.com/68JYtBgRvm
Replying to @Enis_Gitau
Hello Gitau. Kindly click on the add button and proceed to generate the slip ^GK
 
In reply to @KRACare
@KRACare I have been trying to file returns since Friday afternoon but unable to access the iTax portal, I'm getting the error shown in the attached image pic.twitter.com/1SICEFQoMG
Replying to @anyake
Hello Ken. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
nothing yet? how are we to file our taxes?
Replying to @Nginamutava
Hello Ngina. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
@KRACare kindly advise which refund type should one select.? Second is it mandatory you upload document before submitting, if Yes which document is required. pic.twitter.com/RnYefL6zQH
Replying to @CoolsomeM
Hello Luck. Kindly confirm if you are applying for Income Tax Refund to advise further ^GK
 
In reply to @KRACare
Replying to @Yassinjabir1
Hello Yassin. Kindly log on to your iTax profile using your PIN and password, click on certificates tab and select apply for tax compliance certificate. ^GK
 
In reply to @KRACare
Replying to @KerongoSam
Hello Sam. We have noted that your issue has been resolved via DM ^GK
 
In reply to @KRACare
@KRACare Kindly check your DM and assist
Replying to @VincentMakali
Hello Vincent. We have noted that your issue has been resolved via DM ^GK
 
In reply to @KRACare
Hi, I am unable to proceed with filing my returns. I have enabled macros but I still can't proceed. pic.twitter.com/3axZQNd74G
Replying to @na_sio_lizz
Hello. Kindly ensure your macros are enabled and download a new return, save it, close it and then open it ^GK
 
In reply to @KRACare
@KRACare
I am trying to log into itax portal and the reply i get is 'HTTP Status 503 - Servlet portal-dispatcher is currently unavailable' what could be the problem?
Replying to @muriithicaroli
Hello Caroline. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
Hello @KRAcare I have just tried to log in and am experiencing the same problem.
Replying to @ProfMwaniki
Hello Henry. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
This is what am getting when I select the VAT option pic.twitter.com/Sh773AqKCr
Replying to @ProfMwaniki
Hello. Kindly share your PIN via DM and the period you are filing for ^GK
 
Replying to @_iMutua
Hello Mutua. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
@KRACare I keep receiving an error reference No. 1618801834333 every time I try to upload (file) my 2020 returns. Advice pic.twitter.com/8UVLC8mJ2T
Replying to @irerij2012
Hello Muchira. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
Replying to @DomnicTanui
Hello Dominic. How can we assist you? ^GK
 
In reply to @KRACare
I have encountered this error for two days now pic.twitter.com/HRqXrZ5b1f
Replying to @Glorykiki4
Hello Glory. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
The portal has not been working from Friday evening till now. What is the issue and can it be resolved fast?
Replying to @winsgate
Hello Winston. Kindly note that we are currently experiencing a system downtime. Our technical team is looking into the issue. Apologies for the inconvenience caused ^GK
 
In reply to @KRACare
@KRACare Hello, Kindly check DM to retrieve my KRA PIN.
Replying to @KennedyWanjeru
Hi Kennedy. Please note that your DM has been responded to. ^GM
 
In reply to @KRACare
Fill in all the information in section A, do not fill anything in section F and M as it is already pre filled. Enter details of advance tax in section Q if any. In section T, ensure you fill in your pension deductions on SR.1.1 and personal relief on S.R 2.5 then submit. ^GM
Replying to @KRACare @peterwekesa19 and 1 otherfalse
You can use this video to guide you to file using ITR: youtube.com/watch?v=92oriM… ^GM
 
In reply to @peterwekesa19
Hi Peter. Kindly note that can use the ITR option on iTax to file your returns; Kindly log to your iTax portal using the PIN and password. Click on ITR for employment income only on the returns tab. Enter the return period, and select YES to having employment income only. ^GM
Replying to @KRACare @peterwekesa19 and 1 otherfalse
Fill in all the information in section A, do not fill anything in section F and M as it is already pre filled. Enter details of advance tax in section Q if any. In section T, ensure you fill in your pension deductions on SR.1.1 and personal relief on S.R 2.5 then submit. ^GM
 
Dear @KRACorporate @KRACare, I was once employed but due to covid 19, I lost my job. That was early last year. I want to file my returns but you guys are requesting me to provide a p9 form. Where can I get one. And ooh yeess, since then l have not gotten another job. #kra
Hi Peter. Kindly note that can use the ITR option on iTax to file your returns; Kindly log to your iTax portal using the PIN and password. Click on ITR for employment income only on the returns tab. Enter the return period, and select YES to having employment income only. ^GM
 
In reply to @KRACare
@KRACare hi is the itax portal working?
Replying to @njerikariuki_
Hi Njeri. Please note that we were experiencing a system downtime but it has been resolved. Kindly try accessing iTax and revert. Apologies for the inconvenience caused. ^GM
 
In reply to @KRACare
•Select the applicable Tax Period (e.g Jan 2021 – Dec 2021) .•Capture the Gross Income Amount e.g 100,000 •Then click add •Select Mode of Payment (e.g other Payments Modes or RTGS option) •Submit. ^GM
Replying to @KRACare @joemuburi
Download the e-slip and take to the bank of your choice to make payment. For M-PESA, Paybill number is 572572 and Account No. is the payment registration number on the payment slip. A confirmation receipt of the payment shall be sent to your registered email address. ^GM
 
In reply to @KRACare
Filing in e-Payment Registration Form by selecting the applicable Tax head as Income Tax •Select the applicable Tax Subhead (e.g Income Tax-Resident Individual, or income tax company). •Select the applicable Payment Type as Minimum Tax. ^GM
Replying to @KRACare @joemuburi
•Select the applicable Tax Period (e.g Jan 2021 – Dec 2021) .•Capture the Gross Income Amount e.g 100,000 •Then click add •Select Mode of Payment (e.g other Payments Modes or RTGS option) •Submit. ^GM
 
In reply to @joemuburi
Hi Joe. Generate a payment registration slip by doing the following; •Log into your iTax account using PIN and iTax password •Click on Payments tab and select Payment Registration •On the e-Payment tab Next ^GM
Replying to @KRACare @joemuburi
Filing in e-Payment Registration Form by selecting the applicable Tax head as Income Tax •Select the applicable Tax Subhead (e.g Income Tax-Resident Individual, or income tax company). •Select the applicable Payment Type as Minimum Tax. ^GM
 
In reply to @KRACare
@KRACare What is the procedure of making payment for the quarterly minimum tax on the itax portal?
Replying to @joemuburi
Hi Joe. Generate a payment registration slip by doing the following; •Log into your iTax account using PIN and iTax password •Click on Payments tab and select Payment Registration •On the e-Payment tab Next ^GM
 
Replying to @KayvohMmoja
Hi Kayvoh. Please check your DM for a response. ^GM
 
 
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