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Analysed 110 tweets, tweets from the last 8 weeks.
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Last 50 tweets from @rembeauty
In reply to @rembeauty
@rembeauty hello there! Since my package is expected to ship on 12/03/2022 (to the UAE) will I be able to change the initial address?
Replying to @Vvdcloud1
hi! please contact info@rembeauty.com for assistance :)
 
 
In reply to @rembeauty
do u ship outside of the us?
we do! for a full list of countries that can be shipped to via our website, check our faq’s page or our “shipping” story highlight on instagram: rembeauty.com/pages/faqs
FAQ's
rembeauty.com
 
In reply to @rembeauty
@rembeauty thanks for being so helpful & kind ! we appreciate you working as hard as possible for all our orders 🤍🤍🤍 thankyou !! i’m so excited
 
In reply to @sweetenrdefault
hi! please contact info@rembeauty.com for assistance.
 
In reply to @rembeauty
@rembeauty Hello ! why did i receive an email on november 16th to tell me that my package has been dispatched but i have no news and i cannot track my package? :(( thanks 🤍
Replying to @_ehayz
hi! please contact info@rembeauty.com for assistance.
 
In reply to @sweetenerkiid
as stated in our confirmation emails that were sent at the time of purchase, please allow for up to 14 business days for your order to ship :) if you have specific questions about your order, contact our customer care team at info@rembeauty.com and they should be able to assist!
please note that business days do not include holidays or weekends. thank you for your patience!
 
In reply to @rembeauty
@rembeauty i ordered my rem beauty on nov 12th and it’s nov 27 and it’s still not yet shipped. the order said 10-14 days and it’s been over. just wondering if i could get an update
Replying to @sweetenerkiid
as stated in our confirmation emails that were sent at the time of purchase, please allow for up to 14 business days for your order to ship :) if you have specific questions about your order, contact our customer care team at info@rembeauty.com and they should be able to assist!
 
In reply to @gr4ndeb4by
as stated in our confirmation emails that were sent at the time of purchase, please allow for up to 14 business days for your order to ship :) if you have specific questions about your order, contact our customer care team at info@rembeauty.com and they should be able to assist!
please note that business days do not include holidays or weekends. thank you for your patience!
 
In reply to @rembeauty
@rembeauty it's been 14 days now since i made my first order and it's not shipped yet. i understand the high demand you're going through, can you just let me know if my order will ship soon? please
Replying to @gr4ndeb4by
as stated in our confirmation emails that were sent at the time of purchase, please allow for up to 14 business days for your order to ship :) if you have specific questions about your order, contact our customer care team at info@rembeauty.com and they should be able to assist!
 
obsessed with how sparky it is omg @rembeauty pic.twitter.com/o46nGcWwKy
Replying to @feelineedy
🪄🪄🪄
 
In reply to @ghostinf
due to high volume, orders may take up to 10-14 business days to ship :)
 
.@rembeauty I'm so disappointed, I was late to my college class because I spent 30 minutes trying to put on my lip marker because it was all dried out and the eyeshadow pallette was all cakey
Fck you and ariana
Replying to @scarletyonce
thank you for letting us know. we’re sorry to hear that! please contact our customer care team at info@rembeauty.com and they’ll correct the issue :)
 
In reply to @offtheway_
all orders are in progress — including international shipments! as stated in our confirmation emails that were sent at time of purchase, please allow for up to 14 business days for orders to ship. for further assistance, our customer care team at info@rembeauty.com can assist!
ps: not an automatic reply ♡ thank you for your concern! we know how important every order is, including those from international beauty lovers like you, and we’re on it!
 
In reply to @rembeauty
@rembeauty hi!! i ordered my stuff the day you guys opened (2 weeks already) and it hasnt even been shipped yet :)
Replying to @DIORNASTY
hi! as it’s only been 10 business days since your purchase, please allow for up to 14 business days for your order to ship. for further assistance, or for any additional inquiries, our customer care team at info@rembeauty.com can definitely assist :)
 
In reply to @rembeauty
thank you for the automatic reply but i genuinely think it’s unfair that american consumers are receiving all of their orders, even more recent ones when international ones don’t even have info on their order except this reply… hoping to hear from my order in the next days..
Replying to @offtheway_
all orders are in progress — including international shipments! as stated in our confirmation emails that were sent at time of purchase, please allow for up to 14 business days for orders to ship. for further assistance, our customer care team at info@rembeauty.com can assist!
 
my rembeauty still hasn’t arrived and i ordered on release day? should i be worried @rembeauty
Replying to @bocabreakup
hi! as it’s only been 10 business days since your purchase, please allow for up to 14 business days for your order to ship. for further assistance, or for any additional inquiries, our customer care team at info@rembeauty.com can definitely assist :)
 
hi @rembeauty it’s been almost two weeks since i made an order and it hasn’t even been shipped yet. how long will it approximately take for your team to send it?
Replying to @notneedyataII
hi! please allow for up to 10-14 business days for your order to ship. for further assistance, or for any additional inquiries, our customer care team at info@rembeauty.com can definitely assist :)
 
i’ve emailed u twice in the last two days but no response? @rembeauty it’s been 14 days since i placed my order and it hasn’t been shipped.
Replying to @workurway
hi! as it’s only been 10 business days since your purchase, please allow for up to 14 business days for your order to ship. for further assistance, or for any additional inquiries, our customer care team at info@rembeauty.com can definitely assist :)
 
In reply to @rembeauty
@rembeauty I wanna support my girl but its been two weeks and no word on if my order shipped! Pls?
Replying to @_senpapo
hi! please allow for 10-14 business days for your order to ship. for further assistance, or for any additional inquiries, our customer care team at info@rembeauty.com can definitely assist :)
 
In reply to @rembeauty
okay because i’m still waiting for my order to ship too.. /:
please allow for 10-14 business days for your order to ship. for further assistance, or for any additional inquiries, our customer care team at info@rembeauty.com can definitely assist!
 
In reply to @rembeauty
@rembeauty my items still haven’t shipped :(
Replying to @cinderellyy_97
due to high volume, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com. we know it's important, and we're on it! :)
 
In reply to @rembeauty
@rembeauty why is my tracking number not working ?
Replying to @Emily6332
contact info@rembeauty.com for assistance!
 
i’m still waiting for my @rembeauty to ship… it’s been 2 weeks 😭
Replying to @osnapitzalexxx_
due to high volume, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com. we know it's important, and we're on it! :)
 
In reply to @rembeauty
@rembeauty I love your products but sadly I can't use them cuz I'm a guy, but the designs of the products are amazing, and I would love to wear/be able to buy them
Replying to @giaw_alex
guys can absolutely use our products! 🤍
 
it’s been 14 days now…… can y’all ship my order already….? @rembeauty pic.twitter.com/x8makw0727
Replying to @offtheway_
due to high volume, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com. we know it's important, and we're on it! :)
 
In reply to @rembeauty
@rembeauty any update on when my order will ship? I've heard nothing and it's been 2 weeks.
Replying to @ellexixe
due to high volume, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com. we know it's important, and we're on it! :)
 
i have a feeling that my order will be canceled idk… @rembeauty i placed my order on the 12/11 and i haven’t ordered any of the things that will be shipped on the 3/12…
Replying to @raindropsloki
as noted in our confirmation emails, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com and we'll check its status!
 
In reply to @rembeauty
they said “we want to see you crying over how beautiful it is”
Replying to @swtarigbs @feebspov and 1 otherfalse
😂🤍
 
when are you shipping international orders? @rembeauty
Replying to @kileymissesari
all orders are in progress, including international shipments :) we’re working as quickly as we can to get orders out to you — due to demand, orders may take 10-14 business days to ship. if you have questions about your order, please contact customer care at info@rembeauty.com!
 
In reply to @swtarigbs
IS THE MASCARA WATERPROOF
Replying to @feebspov @swtarigbs and 1 otherfalse
our mascaras are not waterproof!
 
In reply to @rembeauty
@rembeauty i got a confirmation email saying my order got shipped i got a tracking number to track it and it worked but now it says that the tracking number with the package doesnt exist pls help me out pic.twitter.com/OeEYsmR7Qi
Replying to @offthettabIe
hi! please contact info@rembeauty.com for assistance :)
 
am i the only person who’s @rembeauty package says delivered but i never got it… like it’s been 3 days and at this point i don’t think ima get it. i don’t know what to do…
Replying to @gabrielleshhh
contact our customer care team at info@rembeauty.com for assistance!
 
In reply to @rembeauty
@rembeauty Girl I'm so disappointed, I was late to my singing lesson because I spent 10 minutes trying to put on my lip marker that I ordered that was all dried out 💀
Replying to @AnnaSejuelas10
we’re sorry to hear that! please contact info@rembeauty.com and our customer care team will help remedy the issue :)
 
Bought some @rembeauty products on Nov 12th, and haven’t gotten an update yet. It just says “order placed”. No update on shipping/tracking or anything.
Replying to @Monroetwins
due to high volume, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com and we'll check its status!
 
my @rembeauty shipped over a week ago yet i still cant see my tracking status 😭🥲 help ???? pic.twitter.com/PujySm5ino
Replying to @WORKlNONMYAURA
hi! please contact info@rembeauty.com for assistance :)
 
In reply to @ntltclairem
Sameeee, I ordered on launch date, live in Los Angeles, did not order anything from the delayed list, but still haven’t got my order even shipped yet ):. I think they’re taking long because of the lip stains. I’ve seen everyone get items I ordered besides the lip stain
due to high volume, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com. we know it's important, and we're on it!
 
hey bae @rembeauty how long does it take to process orders bc i live in la and my order hasn't shipped
Replying to @ntltclairem
due to high volume, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com. we know it's important, and we're on it!
 
so has anyone else not received their tracking number for @rembeauty ? my order still says it’s being confirmed, i ordered the day it dropped. anyone else having this issue? :(
Replying to @desrreyess
due to high volume, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com. we know it's important, and we're on it!
 
still don’t have my tracking number from @rembeauty and i ordered the day it dropped 😭
Replying to @mckallannette
hi! please contact info@rembeauty.com for further assistance.
 
Replying to @S0URT1M3S
we offer free standard shipping for all u.s. orders over $50 and for international orders over $80. free shipping is based on your order total after promotional discounts have been applied and before shipping charges, taxes, etc.
 
i still haven’t received the track number of my @rembeauty order lmao kinda scared
Replying to @7ringsgrnde
hi! please contact info@rembeauty.com for further assistance.
 
In reply to @rembeauty
@rembeauty hey, erm quick question, can it ship to the UK?
Replying to @grandesbrain
yes! for a full list of countries that can be shipped to via our website, check our faq’s page: rembeauty.com/pages/faqs
FAQ's
rembeauty.com
 
In reply to @rembeauty
yes! for a full list of countries that can be shipped to via our website, check our faq’s page: rembeauty.com/pages/faqs
FAQ's
rembeauty.com
 
In reply to @mayarin0502
. @rembeauty The way i'm so disappointed with your system if u send a mail earlier maybe i could understand but after a week ? If i didn't contact i wouldn't know that it was cancelled. i was expecting to get it next month.. i'm too sad
Replying to @mayarin0502
hi! thank you for bringing this to our attention. please check your DMs!
 
hello @rembeauty , im very confused because my package says it’s not tracked, and i can’t see where it is. pic.twitter.com/EatvUqfppl
Replying to @lmlysofia
hi! please contact info@rembeauty.com for further assistance.
 
In reply to @needysteph
how y’all getting urs so fast, mine hasn’t shipped 🥲
Replying to @REMPLANETS @needysteph and 1 otherfalse
due to high volume, orders may take up to 10-14 business days to ship. we'll send tracking information to the email you gave us as soon as it goes out. if your order is taking longer than expected, please email info@rembeauty.com. we know it's important, and we're on it!
 
In reply to @rembeauty
@rembeauty where do u ship to? I have some friends and family abroad who are interested in products and they would like to know if it's available in their countries.
Replying to @m7tive
for a full list of countries that can be shipped to via our website, check our faq’s page: rembeauty.com/pages/faqs
FAQ's
rembeauty.com
 
Totally bummed @rembeauty didn’t include my lipgloss in my package… it was the one thing I was mostly looking forward to :\ @ArianaGrande
hi! please contact info@rembeauty.com for assistance. thank you for letting us know!
 
Just received my @rembeauty order and half of my order is missing 🤦🏼‍♀️
Replying to @thekiramarsh
hi! please contact info@rembeauty.com for assistance. thank you for letting us know!
 
 
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