@JeremyVineOn5 | 155,836 followers
Should we scrap all self-service tills?

Tesco is facing a backlash from some customers as it introduces more of them across its shops.

And now an online petition against self-service machines has reached nearly a quarter of a million signatures.

What do you think?
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Total of 47 replies and 1 quotes found
In reply to @JeremyVineOn5
I find that it's impossible to use one without muttering "oh, for f*cks sake" at least once.
 
In reply to @JeremyVineOn5
I would much rather use a manned supermarket till and talk to a smiling face than follow instructions from a robot at an automated one. It keeps people in work, not just the young but mature people too.
 
Think how spiteful the British have become in hundreds of little ways. Forget the big hateful stuff like shipping refugees to their deaths in Rwanda. There are Brits who want to ban people using self-scan checkouts because they don't like it.

How did we become this?
 
In reply to @JeremyVineOn5
Every time you scan your own shopping you are providing free labour to the supermarkets. I wonder how many people have lost their jobs because of the machines.
 
In reply to @JeremyVineOn5
NO, a thousand times NO ! DIY supermarkets are not for me EVER !
 
In reply to @JeremyVineOn5
No. They are very useful if you don’t want to deal with humans which for me is most of the time! Eventually manned tills will all disappear either for self service or systems like that Amazon grocery store.
 
In reply to @JeremyVineOn5
Tesco’s have definitely become more anti cash over the last year or so even the tills with a cashier some of them are card only, then if you are lucky you get 2 self service tills that will take cash with a queue of people waiting with cash to use them. A balance is needed.
 
In reply to @JeremyVineOn5
My local large Tesco had 32 check outs, 3 staffed, the rest all self-service card only check-outs, bar 2 for cash. Nope!! I won’t shop there now, I go to Aldi and Sainsbury’s that are a mile further away, cheaper, quicker and I can pay cash if I want.
 
In reply to @JeremyVineOn5
I work in a shop and no they help get rid of queues.
 
In reply to @JeremyVineOn5
I won't use tesco anymore think I'll shop at lidl from now on
 
 
 
In reply to @JeremyVineOn5
Works well for me. Quick and easy. Just like self service cash machines.
 
In reply to @JeremyVineOn5
Yes!!... Or at least less of the self service & more of the 'human' tills!
 
In reply to @JeremyVineOn5
I just think it’s disgraceful people are losing their jobs because of these self service tills. What if every company used them, how would people manage to work for a living.
 
In reply to @JeremyVineOn5
Do keep them by all means, but make sure there are staffed tills too. Don't find them very efficient as if, for example, I want to buy a bottle of ale, I have to wait for a member of staff being available and they generally aren't. Nightmare if in a hurry. Not good for disabled.
 
In reply to @JeremyVineOn5
Some are desirable. Too many … no thanks.
 
 
In reply to @JeremyVineOn5
Self service tills may be fine if you are only buying a small amount of items but for the weekly shopping absolutely useless, my local Sainsbury's recently having one person on the checkouts but 12 self service outlet's available ?
 
In reply to @JeremyVineOn5
My nearest Tesco extra, 8 manned tills, the rest are self service trolley & basket. God knows what it will be like at Christmas 😒
 
In reply to @JeremyVineOn5
Before long we will be getting our items from the warehouse ourselves soon
 
In reply to @JeremyVineOn5
YES.There putting people out of a job.
 
In reply to @JeremyVineOn5
If you have more than a basket of items ie. a trolley then these things just aren’t workable. They’re only designed for small shop loads.
 
In reply to @JeremyVineOn5
Don't be daft there would be queues miles long.
 
 
 
In reply to @JeremyVineOn5
Won't use them... I'm a customer not part of the staff.
 
In reply to @JeremyVineOn5
Ask King Canute.
 
In reply to @JeremyVineOn5
Self service are not the problems. It the staff standing around talking on the normal checkouts, or in groups round the store whilst no baskets are at the doors for you, with morons who take full trollies through the basket checkouts whilst the trolley checkout are empty
 
In reply to @JeremyVineOn5
I like Sainsbury’s SmartShop. Minimal time at any checkout. Manned or not.
 
In reply to @JeremyVineOn5
Yes they are awful.
 
In reply to @JeremyVineOn5
Get rid of them completely.... I hate self service checkouts
 
 
In reply to @JeremyVineOn5
You can’t fight evolution . The cost of staff out weighs the losses. Don’t shoot the messenger. .
 
In reply to @JeremyVineOn5
Technology moves on, dinosaurs die! It's just a matter of time! I for one, welcome any reduction in interaction with other humans. We should have lockdown for one month every year!
 
In reply to @JeremyVineOn5
Fine if you’ve only got a couple of items but rarely get through without needing to contact a member of staff who is either busy with other customers or on a “go slow” mode. Basket only tills need opening more. And the old rule of only queue of 2 again.
 
In reply to @JeremyVineOn5
If Im using a self service till I want paying - They also do someone out of a job
 
In reply to @JeremyVineOn5
Morrison's is doing the same. Its about cutting a huge wages bill.
 
 
In reply to @JeremyVineOn5
They are brilliant if you only have a few things to go through.
 
 
In reply to @JeremyVineOn5
No at first I was against it but helps when you only have a few messages and don't have to wait in a queue. It's replacing the ten or less item tills and over time not hard to use.
 
In reply to @JeremyVineOn5
and you still have random checks whereby they take everything from your bags and scan everything again just in case you are a shoplifter
 
In reply to @JeremyVineOn5
Being disabled I love the scan and shop.
 
In reply to @JeremyVineOn5
No, they are fantastic , efficient and helpful. A lot of petulant behaviour towards these
 
In reply to @JeremyVineOn5
This is just a point of view from someone who has worked in this sector... you have to jump on the tills and restock in between the mad rush leaving packs of things everywhere and Customers moaning we take to long on tills... I wouldn't have minded having them!
 
In reply to @JeremyVineOn5
I prefer them as I don't have to talk to anyone ... But maybe I'm just antisocial 🤣 ... Also it avoids the checkout staff throwing stuff violently down the checkout at you in the rush to get you thru! They should make sure the savings go to reducing prices though pic.twitter.com/ajulKwUgXG
 
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